How quickly does Gdańsk Marine Center reply to a berth or refit enquiry?

Berth and haul-out enquiries receive a substantive reply within four working hours between 07:00 and 19:00 CET. Refit scopes are acknowledged the same day and quoted within 72 hours, depending on scope and parts lead time.

Can you handle customs and flag documentation for a non-EU flagged yacht on arrival?

Yes. Polish customs, flag, and VAT representation is handled on site, with same-day documentation for both EU and non-EU flagged vessels — including temporary import, crew transit, and bond processing.

What details should I include when requesting a berth or service quote?

Vessel name, LOA, beam, draft, air draft, flag state, intended dates, and the services you need (berth, haul-out, storage, refit, chandlery, crew). Photos of the hull and any specific work lists help us quote accurately in a single reply.

Do you accept crew applications year-round?

Yes. The crew house accommodates 60+ and runs seasonal intakes from March through October, with shorter winter rotations for refit and engineering roles. Send CVs and sea service records to office@gdanskmarinecenter.com marked for the crew office.

Is there an emergency berth line for late arrivals outside office hours?

Yes. Vessels approaching the Martwa Wisła outside published hours can call the duty berth master on +48 58 555 0212 for radio guidance and pontoon assignment. 24/7 security is on site throughout the season.

Direct line — Gdańsk Marine Center

Berthing, haul-outs, refits, and chandlery — answered in one call.

One form, one phone number, one email — covering berth reservations, lift bookings, repair scopes, provisioning orders, and Polish customs documentation for vessels arriving on the Martwa Wisła.

Request a Berth or Service Quote → or call +48 58 555 0212

Enquiry form

Send one message. Receive one reply that covers berth, lift, repair, provisioning, and customs.

To answer in a single reply, please include the following where relevant: vessel name, flag state, LOA, beam, draft, air draft, ETA, intended stay duration, and a brief description of the work or provisioning scope. Charter operators and fleet managers may attach fleet lists directly.

Direct email

[email protected]

Telephone — 24/7 duty officer in season

+48 58 555 0212

Office & marina address

ul. Przemysłowa 14, 80-542 Gdańsk, Poland

Office hours

Mon–Fri 08:00–18:00 CEST · Sat 09:00–14:00 · on-call 24/7 April–October

Polish customs, flag, and VAT representation is handled on site. EU and non-EU flagged vessels are documented the same day documentation is received.

Berth / service enquiry

Enquiry type

Full name Company / yacht name

Email Phone (with country code)

Vessel LOA (m) Beam (m) Draft (m)

Flag state ETA / preferred dates

Scope, requirements, and any haul-out / repair / provisioning notes

Submissions are routed to the duty officer during the season and to the berth master outside operating hours.

How we respond

Qualified replies, same-day where it matters.

≤ 4 hrs

Average berth & lift enquiry reply window during the April–October season.

ABYC-certified marine engineers on staff, scoping refit work without a third-party survey.

Same day

Polish customs, flag, and VAT documentation handled on site for EU and non-EU flagged vessels.

4.81 / 5

Average verified customer score across 1,204 reviews logged in the 2024 operating season.

On the Martwa Wisła

Right bank of the Martwa Wisła, 8 nautical miles from the Hel Peninsula pilot boarding ground.

The marina entrance sits on the eastern side of the Martwa Wisła channel, directly downstream of the Gdańsk shipyard basin. Vessels approach from the Bay of Gdańsk through the designated pilot boarding ground off Hel, then transit the channel into the 320-berth pontoon field.

A320-berth main pontoon field — deep-water, 4.5 m draft at entrance
B70 t travelift hardstand and 42 m heated refit hall
CChandlery, customs office, and reception — ul. Przemysłowa 14
DCrew house, gym, and laundry — a five-minute walk from the pontoons

Aerial view of Gdańsk Marine Center on the Martwa Wisła with pontoons, travelift hardstand, and the Gdańsk shipyard cranes on the far bank.

Practical questions, answered before you write

What skippers, captains, and fleet operators ask most often.

How does customs clearance work for a non-EU flagged vessel?

Polish customs, flag, and VAT representation is handled on site at ul. Przemysłowa 14. Submit the ship's documentation, crew list, and last port of call ahead of arrival; the on-site officer processes the entry the same day for vessels alongside the pontoons. Schengen transit, ATA Carnet handling, and temporary import bond paperwork are all completed in the same office.

How far in advance should a seasonal berth be reserved?

Returning berth holders book before the end of February for the following season. New visiting yachts typically secure a berth four to eight weeks ahead for June, July, and August calls. Late-arrival enquiries are answered within hours during the operating season and held against the next available deep-water slot.

Can haul-out, repair work, and chandlery be bundled under one work order?

Yes. The 70-tonne travelift, the 42 m heated refit hall, and the on-site chandlery operate under a single contract. Submit the lift window and the repair scope together and the project manager will issue a unified quote, schedule the haul-out to match parts lead times, and roll chandlery deliveries into the same dock-side call.

How does the crew house handle late arrivals and split shifts?

The 60-bed crew house operates a 24-hour reception during the operating season, with key-card access, on-site laundry, a gym, and a pre-booked shuttle to Gdańsk Lech Wałęsa Airport. Late arrivals, day-skipper changes, and split-shift rotations are accommodated through the berth master and do not require a separate contractor.

Single point of contact

One quote request covers berth, refit, chandlery, crew, and customs.

Polish documentation for EU and non-EU flagged vessels is processed on site the same day. Send the enquiry type, vessel particulars, and dates — receive a single, scoped reply.

Request a Berth or Service Quote → Call +48 58 555 0212